Privacy Policy

Effective Date: July 11, 2026

At Expert-Receptionist.com, we are committed to protecting the privacy and security of our website visitors, clients, and the end-users who interact with our automated AI receptionists. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect information to provide better services to our clients. This includes:

Information You Provide: When you sign up for our services, contact us, or schedule an appointment via our GoHighLevel calendar, we collect your name, email address, phone number, and business details.

Call and Communication Data: For our trade industry and small business clients, our AI phone agents process inbound call data, transcripts, lead qualifications, and scheduling details.

Automated Data Collection: We may collect standard log information, such as your IP address, browser type, and pages visited on our website to improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To build, train, deploy, and maintain custom AI receptionists and automated workflows.

To coordinate and schedule 30-minute Zoom consultation meetings.

To sync lead and interaction data directly with client CRM systems (such as GoHighLevel).

To communicate with you regarding your account, updates, or customer service requests.

3. Data Sharing and Integrations

We value absolute honesty and transparency. We do not sell your personal data. Your data is only shared under the following circumstances:

CRM and Software Integrations: Data captured by our AI receptionists is seamlessly transferred to your specified GoHighLevel location or custom CRM workflows to maximize your business operations.

Service Providers: We utilize secure, third-party infrastructure (such as calendar and hosting providers) necessary to execute our AI automation services.

Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures to safeguard your personal data and call transcripts against unauthorized access, disclosure, or alteration.

5. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or request the deletion of the personal information we hold about you. For any data inquiries or to update your preferences, please contact us directly through the website.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our AI technologies or operational workflows. The "Effective Date" at the top of the page will be updated accordingly.